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Theodore F. Monroe


March 3, 2017

State Money Transmitter Rule Slams PFs, ISOs

Late last month, Pennsylvania issued an advisory that its money transmitter regulations are violated when payments companies–payment facilitators and ISOs–collect money from consumers and forward it […]
March 1, 2017

Think Chargebacks Are Bad? Look What Uncle Sam Can Do

The Federal Trade Commission and other government agencies have a newfound willingness to hold payment processors liable for the unlawful conduct of their merchants. This is […]
February 28, 2017

Hop to it When the Government Calls

Whether you are an ISO or a merchant level salesperson (MLS), odds are you will at some point receive an unexpected visit from a government agency. […]
February 27, 2017

What to Do When Your Processor Won’t Pay You? It Depends…

Every week, I get a call from an agent or ISO (whom we will simply call the “agent”) complaining that an ISO or other upstream processing […]
February 25, 2017

Podcast: What Should Payment Facilitators Know About Money Transmitters?

In this podcast, talks to Theo Monroe about money service businesses, also known as money transmitters. Monroe says that payment businesses can sometimes engage in […]
February 20, 2017

Help Merchants Avoid Subscription Legal Headaches

Automatic renewal programs represent a cash cow for countless subscription businesses, especially when consumers renew those subscriptions at higher prices. But automatic renewals can also be […]
February 19, 2017

Payment Company Compliance Issues: What is a match, and how can I get off of it?

I am often asked, “What is MATCH and how can I get off it?” As to the first part of the question, “MATCH” (which stands for […]
February 18, 2017

CNP Series: Lessons from a CNP Fraud Scheme – Part 4

Recently, the criminal case against online merchant Jeremy Johnson in Utah that started back in June 2011 finally came to a close. After more than four […]